Shipping Policy

Order Processing

Orders containing physical products are typically processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Processing time is separate from the estimated shipping time shown below.

Estimated Delivery Times

After your order has been processed, estimated delivery times are:

• United States: 5–7 business days

• United Kingdom: 5–7 business days

• Canada: 7–14 business days

• Other international destinations: 7–21 business days

These delivery times are estimates and are not guaranteed. Delivery may take longer because of carrier delays, holidays, severe weather, customs processing, or other circumstances outside our direct control.

Any delivery estimate displayed at checkout should be considered the most current estimate available for your order.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.

Free shipping may be available for qualifying orders, destinations, or promotional periods. Any applicable free-shipping offer will be shown during checkout.

Tracking

When tracking is available, you will receive a shipping confirmation containing your tracking information after your order has been dispatched.

Tracking information may take up to 48 hours to begin showing updates after the carrier receives the package.

International Orders, Customs, and Import Charges

International orders may be subject to customs processing, import taxes, duties, or other charges imposed by the destination country.

When these charges have not already been collected during checkout, the customer is responsible for paying them. Practice Pilot does not control these charges or determine their amount.

Customs processing can occasionally cause delays beyond the original delivery estimate.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us at hi@practicepilotcards.com as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

If an order is returned because the address provided was incorrect, incomplete, or undeliverable, additional shipping charges may apply before the order can be sent again.

Delayed, Lost, or Missing Packages

If your tracking information has not updated for several business days or your package has not arrived within the expected delivery period, contact us at hi@practicepilotcards.com.

We will review the tracking information and, when appropriate, open an investigation with the shipping carrier. Carrier investigations can take additional time to complete.

Please contact us promptly if tracking shows that your package was delivered but you have not received it. We may ask you to confirm the shipping address and check with household members, neighbors, the carrier, or the local delivery office while we investigate.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your order is damaged, defective, incomplete, or incorrect, contact us promptly at hi@practicepilotcards.com and include your order information and photographs of the package and products when possible.

We will evaluate the issue and make it right in accordance with our Return and Refund Policy and applicable consumer law.

Digital Products

Digital products are delivered electronically and are not shipped physically. Instructions for accessing your digital purchase will be provided after checkout or sent to the email address used to place the order.

Contact

For questions about shipping or delivery, contact us at:

hi@practicepilotcards.com